What Is Home Depot’s Policy for Returning Paint?
You went all the way to Home Depot, bought paint, arrived home, and realized it’s not the right color. Like most consumers, your first thought is to return the paint for what you want. If you’ve never returned any paint to Home Depot, you have to know this.
Here’s Home Depot’s policy for returning paint.
Home Depot’s Paint Return Policy
If you live near Home Depot, simply take the paint (and your receipt) back to the store within 30 days of purchase. Home Depot will correct your paint or give you a comparable can.
This is also true if you ordered the paint online and it needs to be returned. Just take it to your local Home Depot store.
If you do not have a Home Depot store near you, don’t worry, they can still help. You will need to call Home Depot’s customer service number (1-800-466-3337) and they will give you instructions on how to return the paint.
Exceptions To The Return Policy
There are some cases where you won’t be able to return the paint you purchased from Home Depot.
- Application issues
- Improperly prepared surfaces
- Liquid stains
- Color samples
- “OOPs” merchandise
- Special order
- Non-stock products
- 3rd Parties and Marketplaces
- Labor and Installation
Lost Your Receipt?
If you lost your receipt, Home Depot may be able to locate it in its system.
Your receipt can be recovered if the purchase was made with a credit, debit card, or check within 30 days.
Receipts for purchases made with The Home Depot Consumer Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account may be located in its system within 365 days of purchase.
Home Depot’s policy for returning paint is pretty straightforward and easy to follow. So, if you have some paint that needs to be returned, don’t hesitate to return it. Their friendly customer support makes returning paint an easy task.
Tamila McDonald has worked as a Financial Advisor for the military for past 13 years. She has taught Personal Financial classes on every subject from credit, to life insurance, as well as all other aspects of financial management. Mrs. McDonald is an AFCPE Accredited Financial Counselor and has helped her clients to meet their short-term and long-term financial goals.