10 Things You Need to Know About Amazon Appliance Return Policy

May 10, 2023

Amazon is one of the most popular online shopping sites in the world, and it has an extensive selection of appliances. With such a wide selection, it’s important to understand their return policy for appliances before making a purchase. The following 10 key Amazon appliance return policy points will help you best prepare for the possibility of having to return an appliance purchased from Amazon.

Know Your Rights Under the Amazon A-to-z Guarantee

Amazon offers a wide range of protection to customers through its A-to-z Guarantee. If you purchase an appliance from Amazon and it doesn’t arrive as described, you have the right to return it for a full refund. You also have the right to return items that are defective or don’t work as expected, as long as you contact Amazon within 30 days of delivery.

Understand the 30-Day Return Window

Under Amazon’s appliance return policy, you have 30 days from the date of delivery to return an appliance for a full refund. If the item is defective or doesn’t work as expected, you can return it for a full refund or exchange it for a similar item.

Read the Manufacturer’s Warranty

When you purchase an appliance from Amazon, you should also read the manufacturer’s warranty. In some cases, the manufacturer’s warranty may cover certain repairs and replacements, so it’s important to understand what’s covered.

Check the Return Eligibility

Not all appliances are eligible for return on Amazon. Before you make a purchase, check the return eligibility of the item. If the item is not eligible for return, you may not be able to get a refund if it doesn’t work as expected.

Know the Shipping Costs

If you decide to return an appliance, you’ll be responsible for the cost of shipping. Amazon does offer free shipping for some items, but for most appliances, you’ll need to pay for shipping.

Understand Restocking Fees

In some cases, Amazon may charge a restocking fee for returned appliances. The fee is usually around 15%, though it can vary depending on the item. Make sure to check the restocking fee before returning an appliance.

Check the Return Instructions

Before returning an appliance, make sure to check the return instructions. Some items may need to be returned in their original packaging, while others may need to be returned in a specific way.

Contact the Manufacturer

If you have any questions or issues with an appliance, you should contact the manufacturer directly. The manufacturer may be able to offer assistance or provide more information about the item.

Keep Your Receipt

When you purchase an appliance from Amazon, make sure to keep your receipt. The receipt will be needed if you need to return the item.

Consider Refurbished Models

If you’re looking for a more affordable option, consider purchasing a refurbished model. Refurbished models are usually cheaper and may come with a warranty.

By understanding Amazon’s appliance return policy, you can make an informed decision when purchasing an appliance. Keep these 10 key Amazon appliance return policy points in mind when shopping for appliances on Amazon so you know what to expect if you need to make a return.